
One NZ Case Study
One NZ (previously Vodafone NZ) is a dynamic telecommunications company in New Zealand committed to enhancing digital experiences for its customers while fostering innovation and growth. To achieve this, One NZ prioritizes employee development, embracing social learning and innovative tools like Makeshapes to ensure its workforce is skilled, engaged, and ready for the AI-enabled future.
challenge
One NZ faced challenges including inconsistent training delivery, significant workforce change due to AI, time constraints for frontline staff, and low engagement with traditional learning methods, all within the highly competitive telecommunications market.
solution
By embracing a social learning strategy that prioritizes collaboration and engagement, One NZ moved beyond the limitations of traditional face-to-face training and passive e-learning. Through Makeshapes’ on-demand group learning platform, the organisation now delivers consistent, interactive, and impactful training, empowering its dispersed workforce, fostering a culture of continuous learning, and setting the stage for future growth and innovation in an AI-enabled future.

One NZ Case Study
One NZ (previously Vodafone NZ) is a dynamic telecommunications company in New Zealand committed to enhancing digital experiences for its customers while fostering innovation and growth. To achieve this, One NZ prioritizes employee development, embracing social learning and innovative tools like Makeshapes to ensure its workforce is skilled, engaged, and ready for the AI-enabled future.
challenge
One NZ faced challenges including inconsistent training delivery, significant workforce change due to AI, time constraints for frontline staff, and low engagement with traditional learning methods, all within the highly competitive telecommunications market.
solution
By embracing a social learning strategy that prioritizes collaboration and engagement, One NZ moved beyond the limitations of traditional face-to-face training and passive e-learning. Through Makeshapes’ on-demand group learning platform, the organisation now delivers consistent, interactive, and impactful training, empowering its dispersed workforce, fostering a culture of continuous learning, and setting the stage for future growth and innovation in an AI-enabled future.

One NZ Case Study
One NZ (previously Vodafone NZ) is a dynamic telecommunications company in New Zealand committed to enhancing digital experiences for its customers while fostering innovation and growth. To achieve this, One NZ prioritizes employee development, embracing social learning and innovative tools like Makeshapes to ensure its workforce is skilled, engaged, and ready for the AI-enabled future.
challenge
One NZ faced challenges including inconsistent training delivery, significant workforce change due to AI, time constraints for frontline staff, and low engagement with traditional learning methods, all within the highly competitive telecommunications market.
solution
By embracing a social learning strategy that prioritizes collaboration and engagement, One NZ moved beyond the limitations of traditional face-to-face training and passive e-learning. Through Makeshapes’ on-demand group learning platform, the organisation now delivers consistent, interactive, and impactful training, empowering its dispersed workforce, fostering a culture of continuous learning, and setting the stage for future growth and innovation in an AI-enabled future.